Book a telehealth GP appointment
Want to stay on top of your health? With Qoctor’s online doctor service, you can book an appointment to speak to an experienced doctor. First, answer some simple online questions about your health, then have a phone/video consultation with one of our doctors. If you need a prescription that can be sent to you as an eScript, posted to you as a paper copy, or sent electronically to your pharmacy. If the doctor issues a referral letter or a pathology request form, you can download it immediately after your appointment from your Qoctor account. Later, if we receive test results, they will be available to view on your Qoctor profile, or you can book a follow up appointment to discuss your health if you need to.
For longstanding or complicated health issues, we recommend you should see your own GP and keep them informed.
About our doctors
Common Questions and Answers
If you receive a pathology request form from Qoctor, you can download it from your Qoctor account, print it and take it to any accredited pathology collection centre of your choice. Your test results will get sent to us by the relevant pathology laboratory, usually a few days after you have the test. Once available, we will display your results on your Qoctor account. For privacy and security, you will need to log in to view results.
Approved Pathology Collection Centres (APCCs)
APCCs are facilities to where patients can take their pathology request form to have their sample/specimen collected for testing in a pathology laboratory. They are linked to accredited pathology laboratories and are subject to ongoing monitoring processes, ensuring the quality of pathology collection services. If you are unsure whether your Pathology Collection Centre is linked to an accredited laboratory, you can look for the NATA/RCPA logos or endorsement certificates, or ask the staff if the lab they work with has NATA/RCPA accreditation. Patients can also refer to the NATA website which lists all Medical Testing laboratories currently accredited in Australia (bearing in mind, the lab may not be in the same physical location as the collection centre).
With Qoctor, you can request to have a urine test for STIs, which checks for Chlamydia, Gonorrhoea and Mycoplasma Genitalium. The consultation fee is $31.99. Results are displayed and viewable on your Qoctor account, once the laboratory makes them available to us. The consultation fee includes a follow up doctor’s consultation with Qoctor within 30 days, if you wish to discuss your test results or if the results are abnormal in any way. If you would also like to have blood tests to screen for HIV, Hepatitis B&C and Syphilis, the consultation fee is slightly higher, at $36.99. Again, a follow up visit is included if you wish to discuss your results or if anything comes back abnormal.
- Simple (urine) UTI test $31.99. Tests for Chlamydia, Gonorrhoea and Mycoplasma Genitalium.
- Extended (urine and blood) STI test $36.99. Tests for Chlamydia, Gonorrhoea, Mycoplasma Genitalium, HIV, Hepatitis B&C and Syphilis.
STI Screening with Qoctor can involve tests for Chlamydia, Gonorrhoea, Mycoplasma Genitalium (urine test). Blood tests for Syphilis, Hepatitis B, Hepatitis C and HIV are also possible. “Screening” is when you get tested for something when you don’t have symptoms. If you are already unwell or have symptoms suggestive of an STI, you should attend a GP or sexual health clinic in person- requesting a test online is not suitable in those circumstances. But, if you just want a test to ensure you don’t have a silent STI infection, online assessment can be a convenient. effective and affordable option for many people. In Australia, pathology tests generally require you to have a request form from a registered doctor. So, once the doctor has carried out a brief consultation and provided a request form, you can print it and take it to your local pathology collection service. The test results, once made available to Qoctor by the laboratory, can be viewed on your Qoctor account, and/or you can speak to one of our doctors if you need to.
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